Frequently Asked Questions
Check out a few of the most common questions we have received from clients. Hopefully you can find the answer you’re looking for, contact me.
The Finer Points
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Complementary services include:
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30 min Discovery Call (all services)
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3-month + 6-month check-in call (web services)
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All time is tracked and hours are rounded up/down the nearest 15 mins - time sheets can be provided.
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If you require time sheets we can discuss this during our discovery call.
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Working hours are 9.00am - 4.00pm. I am flexible and can accommodate extended or alternative hours where requested/agreed to in advance.
The Associate Plan
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Hours can’t be carried over if unused. Use it or lose it!
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I will communicate if you are likely to exceed your booked time or if you are not using the time you are paying for so we can adjust your retainer going forward.
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6-week notice period is required to terminate plan unless otherwise stated.
The Essentials & The Curated Packages
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50% billable upon commencement with remainder billed upon completion
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Add-on's available at hourly rate where not outlined and included in contract